Mint Service Desk 3.0.2.
August 20, 2021 - Mint Service Desk today announces the public release of Mint Service Desk version 3.0.2.
We are very satisfied with the great effort that our entire team has made, this new version will be to the liking of our customers. They will find new functionalities and improvements that will help their daily operations.
You can start your download here.
Changelog
The following list shows all the changes since the last public version 2.8.6. Now you can see what has been added and improved.
Version 3.0.2
Bugs:
- Fixed LDAP Injection
- Fixed drag and drop in Queue and Knowledge Base
- Fixed Widget removal
- Fixed visual aspects of sidebar
Version 3.0.1
Added:
- Administrator notices
- Additional Custom Fields in Dashboard Columns
- Enterprise Features
- Saving a column setting
- New sidebar
- New translations - German, Italian and Portuguese
- Information about sizes, background extensions and logos in the login screen configuration.
- Custom Fields - Displaying in reports and dashboard
- Handling anonymous e-mails
Changed:
- Surname to Last name
- User name to Login
- Layout of the email filters page
- French language translation update
Bugs:
- Fixed problems with surveys
- Fixed problems with reports
- Fixed for downloading tickets via API
- Minor bugs
Version 3.0.0
Added:
- Sort dictionaries
- Extend the knowledge base to limit the visibility of entries per customer
- Ticket Deleting
- Extended Reports
- Ability to create related tickets from the asset view
- Notification Module - multilanguage extension
- Asset-company relation
- Out of office feature
- Custom fields required option
- Toggle tickets forward/backward from the details view
Removed:
- Hangfire
Bugs:
- Fixed minor bugs.
Version 2.9.10
Added:
- Support for anonymous connection for SMTP
Bugs:
- Fixed an error connecting to an email box
Version 2.9.8
Added:
-Ukrainian translation
Bugs:
- Fixed users report generation error
- Fixed user error with missing first and last name
Version 2.9.7
Bugs:
- Fixed pending reminder
Version 2.9.6
Bugs:
- Fixed minor bug
Version 2.9.5
Bugs:
- Fixed error while editing Email Accounts
- Fixed problem with linking messages to tickets
Version 2.9.4
Added:
- Delete provider button
Bugs:
- Fixed Geolocation Errors up to 2.9.1
- Fixed LDAP errors
Version 2.9.3
Bugs:
- Fixed minor bug
Version 2.9.2
Bugs:
- Fixed the ability to clear unnecessary fields
- Fixed error when applying filters to emails
Version 2.9.1
Bugs:
- Fixed inability to delete DefaultQueue
- Fixed the lack of value reload in the ticket creation form
- Fixed Error while editing SLA
Version 2.9.0
Added:
- Time tracking to help you estimate time and determine the time spent
- The ability to close related tickets when master ticket is closing
- The ability to report on dynamic fields
- default queue agent feature
Changed:
- Location of confirm password input
Removed:
- Notification tab for admin
Bugs:
- Fixed minor bugs.
