## [2.0.3] - 22.03.2020 ### Added - Company and Customer creation by agents. - Ticket closing by customers. - Possibility to change the ticket customer. - Possibility to change the ticket channel. - Auto assigning agents to the ticket. - Removing activities. - Dynamic fields for users. - Dynamic fields for companies. - Option to reparse received emails. - Exporting tickets to .csv and .xls files. - Company and user notes. - Colors for the ticket statuses. - API integration ### Changed - Refresh of the user interface - Bug fixes