Multichannel

Multichannel

Main Features

Chat based communication

It's all about Chat., no matter what kind of communication channel is on the back.

Private chat

Now you can ask another agent about everything in private messege.

Email integration

Integrate your support email boxes to the system and manage everything in just one place.

Multilanguage

For global companies with branches around the world and multi-cultural teams we offer English, Spanish, Polish, Malaysian, and French.

Facebook integration

Integrate your facebook and manage everything by Facebook messenger.

Templates

Predefined and create all your templates to answer faster and homogeneously.

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It's all about Chat.

New generation of employees is used to communicate via chat based platforms. Why shouldn't we use chat for communicating with customers? No matter if behind the scenes is Email, Facebook or other communication channels.

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new features

Email channel

We provided email channel to strengthen customer communication between agents.

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