Mint Service Desk.
ITSM - reinvented.

DEMO REQUEST

Hosted by you or managed by us. You choose.

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Incident Management

Intuitive ticket design allows you to handle your incidents with ease. Relate similar tickets for quicker response and resolution.

Asset Management

Fully customizable; create any category you need. Link assets to incident and problem tickets to quickly understand impact across your estate.

Customer Portal

A user-friendly, secure site for your customers. Encouraging self-service allows your support analysts to focus on the big stuff.

Service Requests

Ticket labels allow you to split your tickets between service requests and incidents. Easily report on your service desk numbers and create unique ticket forms for each type of request.

Custom Forms

Choose from our wide range of attributes to create unique forms for your service desk and collect all the information your analysts need from the get-go.

Customized Communication

Reach your customers the way they want with social media and email integration

Advanced SLA

Advanced management options for services and service level agreements.

Instant Chat

Connect with your customers in an instant with the live chat function.

Our Mission

Start enjoying your service desk

Your IT service desk is essential but is your tool doing it justice? Many analysts struggle with out-dated ticket management software. It looks old, feels clunky, and is difficult to work with.Here at MintSD we’re changing that. We want you to enjoy your service desk so we’ve created user-friendly software that looks great and is a joy to use.What’s more, you can try it now, for free.

Pawel Kuzniar

COO AT MINT SERVICE DESK

Simple & Powerful

Service desk and asset management finally combined

Service desk life is made simple with all essential information you need about your tickets and the assets related to them found in one place. Want to try it out? Why not get in touch today for a free demo to discover what Mint Service Desk can do for you.

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