Service desk Software.
That Can Be Customized To Your Needs.

Mint Service Desk is a platform that combines Ticket Management, Asset Management, and Complaint Management into one ITSM solution.

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High Performer Winter 2023
High Performer Winter 2023
High Performer Winter 2023
High Performer Fall 2023
Capterra score 4.8

Best for ITSM | Customer support | Complaint management

Mint Service Desk offers a wide range of features that enable you to work the way you prefer, allowing you to choose only the functionalities you need.

Customer Portal

Knowledge Base

Custom Forms

Advanced SLA

Contracts

Custom Add-ons

Multichannel

AD Integration

Automation

Helpdesk

Surveys

Advanced API

You decide what works best for you!

Mint Service Desk offers flexibility in deployment options, allowing you to choose between cloud-based or on-premises solutions. Additionally, we provide custom functionalities tailored to meet the specific needs of your business, ensuring that our service desk software aligns perfectly with your unique requirements.

Mint Service Desk Cloud

Mint Service Desk on Premises

Flexible subscription options

Custom Integrations

Scalability

Custom Development

Advanced API

Advanced API

Custom Integrations and development | On-premises ITSM

Our Clients come from different backgrounds and markets. There's one thing that they have in common. They were all looking for the  ITSM Platform that could be installed on their infrastructure and that they could customize to their individual needs. We are proud to be their partner and we look forward to working with you as well!
"Fast reaction upon issues."
What do you like best about Mint Service Desk?

Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse

What do you dislike about Mint Service Desk?

so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.

What problems is Mint Service Desk solving and how is that benefiting you?

missing information in our systems, VPN conectivity problems, hardware issues, etc.

Emmanuel L.
Senior T&L / Manufacturing
"Great System"
What do you like best about Mint Service Desk?

It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.

What do you dislike about Mint Service Desk?

Nothing! It was awsome, I really think is perfect for beginners.

What problems is Mint Service Desk solving and how is that benefiting you?

My work now is easier, we can organice and control everything!

Tamara V.
Customer Relationship & Digital Marketing Senior Manager