ITSM Software. Powerful yet simple.

service desk and asset managemenT.
INQUIRY
👉 We support NGOs - tell us your story!
Incident Management
Intuitive ticket design allows you to handle your incidents with ease. Relate similar tickets for quicker response and resolution.
Asset Management
Fully customizable; create any category you need. Link assets to incident and problem tickets to quickly understand impact across your estate.
Knowledge base
Share your knowledge with other agents. It's simple.
Service Requests
Ticket labels allow you to split your tickets between service requests and incidents. Easily report on your service desk numbers and create unique ticket forms for each type of request.
Custom Forms
Choose from our wide range of  attributes to create unique forms for your service desk and collect all the information your analysts need from the get-go.
Customized Communication
Reach your customers the way they want with social media and email integration
Advanced SLA
Advanced management options for services and service level agreements.
Instant Chat
Connect with your customers in an instant with the live chat function.
free up to 3 agents

Cloud ready architecture.

Docker Ready

Simply download our Docker Package. Run start.sh and start using our system. It's that simple.

Private Cloud Ready

Thanks to its container architecture, Mint Service Desk is the perfect platform to run in a Cloud based environment.

Advanced API

There’s is always a need to integrate with third-party systems. Look forward to smooth, convenient integrations thanks to advanced API.

Self-managed

You can host it at your own data center.
DEMO REQUEST
Simple & Powerful

Service desk and asset management finally combined

Service desk life is made simple with all  essential information you need about your tickets and the assets related to them found in one place. Want to try it out? Why not get in touch today for a free demo to discover what Mint Service Desk can do for you.

CONTACT US 
our blog

What's new?

Check out our latest updates. Find out what's going on!
Find out more about best support models
What is the best approach to sell Support Packages?
Find out more about best support models
read more
Getting ready for SITS 2020
The Service Desk & IT Support Show - SITS 2020
Getting ready for SITS 2020
read more
See overview from WS 2019
Mint Service Desk Team on Web Summit 2019
See overview from WS 2019
read more
Poland
Netherlands
Mexico
Malaysia
South Africa
Canada
© Mint Service Desk 2020