Your help desk, reimagined in the cloud.
Experience seamless service coordination with Mint Service Desk: your all-in-one ticket and complaint management solution, crafted for excellence.
Mint Service Desk was born out of the demand for a service desk that support and customer service teams enjoy using. We addressed this by creating a consultative IT Service and Help Desk model, where we partner with enterprises to craft a bespoke solution for their needs. Our specialists provide solutions, services, and support to companies worldwide.
Mint Service Desk's team are fuelled by an ambition to create Service Desks of the highest quality at affordable prices for thriving enterprises. We use the latest technologies and focus on continuous development and innovative approaches to helping our customers get the Service Desk Solution that works for them.
Mint Service Desk is designed for ease from the start. Our cloud-based platform means no complex installations or cumbersome hardware setups. You'll be up and running in no time with our intuitive setup wizard that guides you every step of the way.
We make complicated simple, so your focus remains on growing your business, not on managing support tickets.
A dedicated online space where your customers can submit support tickets, track their progress, and access helpful resources. It's designed to streamline communication and enhance the support experience.
SLA defines expected response and problem resolution times, ensuring transparency and reliability of the services provided. For detailed information on this topic, it is advisable to consult the system's full documentation.
Custom fields enable the addition of specific information to tickets or user profiles, facilitating data organization and customization to business needs.
Surveys are used to collect feedback from clients about their service experience, helping to identify areas for improvement and measure customer satisfaction. More detailed information requires consultation with the full documentation.
Unlock full potential with Mint Service Desk Cloud without any hidden fees.
