Define asset data structure
Schema Creator
Define your own categories of assets. Define your own attributes. Decide if they should be searchable and assign them to certain roles.
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Asset Management and CMDB
Asset management, cmdb
Main Features
CMDB vs Asset Management? Need to learn more? Read our article about it.
Schema Creator
Create asset categories and attach them to the dynamic attributes. Store any information you like.
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Advanced Search
Search your assets like never before. Define multiple options, ranges, and criteria to find right records.
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CMDB
Thanks to its flexible structure it's quite straight forward to use Mint Service Desk AM for CMDB purposes.
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Asset - Ticket
It's all about Chat., no matter what kind ofcommunication channel is on the back.
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assign assets to users
Asset - User Relation
It's possible to assign an individual asset to the Customer or Agent.
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find your record - it's simple.
Advanced Search
Processes have different stages, here you can define different states and colors per type.
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Simple & Powerful
Relations
Build advanced relations between assets thanks to built in functionality on linking records in certain categories together.
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manage your configuration items
CMDB
It's possible to use the Asset Management module as the base for CMDB. Thanks to Schema Creator you can build your own data structure. Once you start using Service Desk - attaching certain Configuration Items to the tickets is simple and intuitive.
DEMO REQUEST
need itsm? it's simple with mint service desk.
Asset - Ticket Relation
If you or your Customer want to point at the specific asset - it's simple to attach it to any ticket.
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