Asset management allows your business to capture, record, and maintain all information. Mint Service Desk provides automatic network identification of IT assets in your organization. Now, you can have immediate access to complete, accurate, and up-to-date data at any time with dedicated Network Auto Discovery module.
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Dynamic custom fields, allows to combine individual categories with each other and create advanced structures.
Notifications to inform of warranty renewal or expiration.
Option to add attachments in the form of documents or graphic files to existing assets.
Unique QR codes allowing for quick and effective automatic network identification of IT assets in your organization.
Access to complete, accurate and up-to-date data thanks to the Network Auto Discovery module based on roles and permissions.
Creating any categories of assets containing a list of hardware and software.
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Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse
so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.
missing information in our systems, VPN conectivity problems, hardware issues, etc.
It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.
Nothing! It was awsome, I really think is perfect for beginners.
My work now is easier, we can organice and control everything!
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We interviewed Alex Webb, Palletline Lead Infrastructure Specialist to find out more about the implementation of Mint Service Desk system in his company.
