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Successfully manage your school

Provide your school with the best technical support and access to the latest technology. Due to the automatic identification of IT assets, immediate access to complete, accurate and up-to-date data in your school is possible at any time. Mint Service Desk streamlines processes and accelerates the provision of services for end users.

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Education

Customizable and effective ITSM platform for your school

The aim of our system is to facilitate the work and efficient management of all tickets and assets in schools. The Mint Service Desk platform is fully personalized and easily configurable to meet the changing needs of users. We adapt the support to a broad life cycle management strategy, and a large knowledge base ensures the exchange of information and access to ready solutions.

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"Fast reaction upon issues."
What do you like best about Mint Service Desk?

Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse

What do you dislike about Mint Service Desk?

so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.

What problems is Mint Service Desk solving and how is that benefiting you?

missing information in our systems, VPN conectivity problems, hardware issues, etc.

Emmanuel L.
Senior T&L / Manufacturing
"Great System"
What do you like best about Mint Service Desk?

It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.

What do you dislike about Mint Service Desk?

Nothing! It was awsome, I really think is perfect for beginners.

What problems is Mint Service Desk solving and how is that benefiting you?

My work now is easier, we can organice and control everything!

Tamara V.
Customer Relationship & Digital Marketing Senior Manager
Palletline

We interviewed Alex Webb, Palletline Lead Infrastructure Specialist to find out more about the implementation of Mint Service Desk system in his company.

Read use case