Provide your school with the best technical support and access to the latest technology. Due to the automatic identification of IT assets, immediate access to complete, accurate and up-to-date data in your school is possible at any time. Mint Service Desk streamlines processes and accelerates the provision of services for end users.
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Dynamic custom fields, allows to combine individual categories with each other and create advanced structures.
Mint Service Desk provides Asset Management and access to complete, accurate and up-to-date data thanks to the Network Auto Discovery module based on roles and permissions. Due to its flexible structure, the software enables the storage of any data category, helps to save time, and minimizes costs.
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It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.
Nothing! It was awsome, I really think is perfect for beginners.
My work now is easier, we can organice and control everything!
Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse
so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.
missing information in our systems, VPN conectivity problems, hardware issues, etc.
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We interviewed Alex Webb, Palletline Lead Infrastructure Specialist to find out more about the implementation of Mint Service Desk system in his company.
