Complaint Management

Manage all complaints in one system!

mint service desk

The system has been designed for companies that receive and deal with incoming complaints. The software is fully adapted to managing tickets from customers who would like to return the purchased product. We believe that an efficient and quick response to tickets is the key to user satisfaction.

What features does Mint Service Desk have?

Responsive design

Personalization
of the user’s panel

Administrator
notifications

Intuitive interface

Custom fields

Calendar

Creating
e-mail complaint

Relationships
between complaints

Why is it worth investing in Mint Service Desk?

The best and most convenient solution both for Agents dealing with complaints and for end customers who report them.

The intuitive interface allows you to manage complaints in accordance with the rights granted.

The unique RMA number allows you to efficiently search for a given complaint, its handling, management and solution.

The system formalizes and improves the circulation of documents used in the complaint process.

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OF OUR SATISFIED CUSTOMERS!

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Whistleblower

It is a safe and unique tool whose purpose is to gather reports from whistleblowers in the company. Whistleblower meets all legal requirements and complies with the provisions of the EU directive.

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