Reports in Mint Service Desk – A Comprehensive Guide to Smarter IT Data Management

In IT it’s easy to drown in numbers: tickets, queues, assets, contracts, response times, emails… Without context, they’re just noise. Put them into a meaningful report and they become a map your team can follow to move faster and with confidence.

This article is a practical guide to the Reports module in Mint Service Desk. You’ll see what you can report, how to set it up, for whom, and why. In return, you get a tool that’s fast, predictable, and effective in daily work.