service desk, asset management combined.

CHAT with your customer.

Incident Management
Intuitive ticket design allows you to handle your incidents with ease. Relate similar tickets for quicker response and resolution.
Asset Management
Fully customizable; create any category you need. Link assets to incident and problem tickets to quickly understand impact across your estate.
Customer Portal
A user-friendly, secure site for your customers. Encouraging self-service allows your support analysts to focus on the big stuff.
Service Requests
Ticket labels allow you to split your tickets between service requests and incidents. Easily report on your service desk numbers and create unique ticket forms for each type of request.
Custom Forms
Choose from our wide range of  attributes to create unique forms for your service desk and collect all the information your analysts need from the get-go.
Customized Communication
Reach your customers the way they want with social media and email integration
Advanced SLA
Advanced management options for services and service level agreements.
Instant Chat
Connect with your customers in an instant with the live chat function.

Check out our customers reviews

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Our Mission

Start enjoying your service desk

Your IT service desk is essential but is your tool doing it justice? Many analysts struggle with out-dated ticket management software. It looks old, feels clunky, and is difficult to work with.Here at MintSD we’re changing that. We want you to enjoy your service desk so we’ve created user-friendly software that looks great and is a joy to use.What’s more, you can try it now, for free.

Pawel Kuzniar
COO AT MINT SERVICE DESK
Simple & Powerful

Service desk and asset management finally combined

Service desk life is made simple with all  essential information you need about your tickets and the assets related to them found in one place. Want to try it out? Why not get in touch today for a free demo to discover what Mint Service Desk can do for you.

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What's new?

Check out our latest updates. Find out what's going on!
Find out more about best support models
What is the best approach to sell Support Packages?
Find out more about best support models
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Getting ready for SITS 2020
The Service Desk & IT Support Show - SITS 2020
Getting ready for SITS 2020
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See overview from WS 2019
Mint Service Desk Team on Web Summit 2019
See overview from WS 2019
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Simple & Powerful

Mint Service Desk - On Premise.

Docker Ready

Simply download our Docker Package. Run start.sh and start using our system. It's that simple.

Private Cloud Ready

Thanks to its container architecture, Mint Service Desk is the perfect platform to run in a Cloud based environment.

Advanced API

There’s is always a need to integrate with third-party systems. Look forward to smooth, convenient integrations thanks to advanced API.

Custom Development

Like the system but need some extras? We’re here for you.
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