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MintSD Lite
Unlimited agents
Asset Management
Ticket Management
Custom Fields
Multi-channel communication
Email Integration
Customer portal
Signatures
Identity Providers Integration (AD)
Basic support
MintSD Pro
Unlimited agents
Asset Management
Ticket Management
Custom Fields
Multi-channel communication
Email Integration
Customer portal
Signatures
Identity Providers Integration (AD)
Automation
API Access
Reports
Time Tracking
Knowledge Base
Conditional Custom Fields
Document Templates
Surveys
Dashboard Reports and Widgets
Basic support
Get a quote
MintSD Enterprise
Unlimited agents
Asset Management
Ticket Management
Custom Fields
Multi-channel communication
Email Integration
Customer portal
Signatures
Identity Providers Integration (AD)
Automation
API Access
Reports
Time Tracking
Knowledge Base
Conditional Custom Fields
Document Templates
Surveys
Dashboard Reports and Widgets
Optional custom development for additional extensions (charged separately)
Basic support
Get a quote
"Great System"
What do you like best about Mint Service Desk?

It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.

What do you dislike about Mint Service Desk?

Nothing! It was awsome, I really think is perfect for beginners.

What problems is Mint Service Desk solving and how is that benefiting you?

My work now is easier, we can organice and control everything!

Tamara V.
Customer Relationship & Digital Marketing Senior Manager
"Fast reaction upon issues."
What do you like best about Mint Service Desk?

Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse

What do you dislike about Mint Service Desk?

so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.

What problems is Mint Service Desk solving and how is that benefiting you?

missing information in our systems, VPN conectivity problems, hardware issues, etc.

Emmanuel L.
Senior T&L / Manufacturing
Palletline

We interviewed Alex Webb, Palletline Lead Infrastructure Specialist to find out more about the implementation of Mint Service Desk system in his company.

Read use case