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Choose the best plan tailored to the needs of your company.

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MintSD Lite
Asset Management
Incident Management
Advanced Notifications
Multi-channel communication
Email Integration
Support for installed instance
No limit on number of agents / users
MintSD Pro
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Document Templates
Knowledge Base
Email Integration
Surveys
Support for installed instance
MintSD
Enterprise
Asset Management
Incident Management
API Access
Service Level Management
Advanced Notifications
Multi-channel communication
Document Templates
Knowledge Base
Email Integration
Surveys
Time Tracking
Automation
Advanced Reporting
Signatures
Conditional Dynamic Fields
Customer Portal
Support for installed instance
Constant access to the Consultant
Optional custom development of additional extensions (charged seperately)
"Fast reaction upon issues."
What do you like best about Mint Service Desk?

Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.nse

What do you dislike about Mint Service Desk?

so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.

What problems is Mint Service Desk solving and how is that benefiting you?

missing information in our systems, VPN conectivity problems, hardware issues, etc.

Emmanuel L.
Senior T&L / Manufacturing
"Great System"
What do you like best about Mint Service Desk?

It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.

What do you dislike about Mint Service Desk?

Nothing! It was awsome, I really think is perfect for beginners.

What problems is Mint Service Desk solving and how is that benefiting you?

My work now is easier, we can organice and control everything!

Tamara V.
Customer Relationship & Digital Marketing Senior Manager
Palletline

We interviewed Alex Webb, Palletline Lead Infrastructure Specialist to find out more about the implementation of Mint Service Desk system in his company.

Read use case