Changelog
The following list shows all the changes since the last public version 3.2.9. Now you can see what has been added and improved.
3.2.9
Added:
- Enabling pasting list of emails after semicolon and comma.
- Presenting an expanded recent article in a ticket. The last non-technical long ticket will be better displayed.
- Restore original image sizes - ticket documents.
- Extension for image size detection.
Changed:
- Setting the time to 00:00 in case you set the date and change to no time.
Fixes:
- Cannot delete custom field of type "pool".
- Error sorting on dashboard.
- Unnecessary request when changing pagination.
- Error while searching for an email account.
- Error during group restriction by services.
- Cuts service creation in contracts.
- Poorly visible mailbox captions when creating an email account.
- Login and Email values disappear from the user profile.
3.2.10
Added:
- A description column to settings.
- The ability to hide the QR code from Asset.
- Expose the customer's phone number to view details.
- A column with information to which company the customer is assigned.
- A checkbox to display all tickets assigned to the logged in user.
Changed:
- Return to the previous approach in displaying notifications. After reading the notification, it stays in the same place and does not go down.
Fixes:
- Error when changing theme from dark to grey. Residual black theme.
- Appearance of the value element in configuration. Wrong gray background.
- Wrong background for the ticket pin - Format of the ticket number.
- Overlapping letters in system notifications in sidebar.
- Change the color of the buttons on the dark theme in the submission.
- Wrong colors in black Mint theme.
- Selecting the table size causes an error.
- The view on the DateScope displays incorrectly.
- Time tracking - scroll not in the right place.
- Bad CF Date appearance when "No Time" is turned off.
- Overlapping text editors.
- Bad appearance of notifications after expansion.
- Unable to edit client - error 403.
- Enlarged font of the message being transmitted in the tabular view in the ticket. preview.
- Infinite role modal height.
- Mint jams while inserting an emote.
- Incorrect setting of the administrator role when first starting mint.
- Automation - when selecting "ticket.attribute_dictionary_value" we get an error.
3.2.11
Added:
- The ability to show all text in a field with Text Area type.
- Create a filter in the notification relating to companies.
- The isHidden checkbox to a custom field.
- Extend the attachment size limit in admin settings.
- Total Tickets Number in Company view.
- The ability to monitor services.
- The ability to configure the extension of uploaded files to Mint.
- A history of action calls in Automation.
Changed:
- Scroll color in black MINT from gray to Mint.
- The "Cancel" button to "Close" in the bulk actions.
- Change the default size of the right section in the ticket.
- Notice - appearance enhancement.
Bugfix:
- Email prompting is not validated by the TAB key.
- Errors on "Customer Information" in Ticket.
- No basic filters on the Automation view.
- Ticket - it is not possible to add attachment.
- Custom fields in the right for notifications text goes outside the box.
- Poor appearance of the knowledge base with a large number of characters.
- Bad template styling, incorrect polish translation.
- Dictionary - no possibility to delete values when editing.
- Error popping up when opening asset.
- In the details of the ticket, the information is strewn about.
- Error when trying to create a contract.
- Monitoring and logger does not scroll properly after filtering.
- PDF - blanks in place of photos.
- Bad attachment styling on preview/edit asset.
- Can't write anything after adding an emoticon.
- No ability to set notifications in agent and customer profile.
- Incorrect signature search.
- White pages in gyms on a dark theme.
- Category in Knowledge Base looks ugly with lots of characters.
- Bad select-all styling in admin panel.
- A large number of widgets do not allow you to remove and move below.
- Edit user profile - text fields shrank when entering values.
- With a long name it cuts off the ability to change the title of the ticket.
- Problem in document templates - some docx do not go through.
3.2.12
Added:
- Improving the "Update SLA" mechanism.
- A setting to specify the type of ticket-ticket ticket-asset relationship.
- The ability to set a default Ticket Type and hiding the ticketType selector.
- Services to the knowledge base configuration.
- Compound dictionaries - Block the possibility of dragendrop.
- Option to Custom fields - whether the group should be expanded immediately.
- Refactore dashboards - query optimization on tickte search engines.
Changed:
- Expand the contract browse to include sorting and search capabilities.
- Improvements in email parsing.
- Extend Ticket creation form configuration in admin settings with requirement fields.
Bugfix:
- Improved appearance of dictionaries.
- Placeholders in title not working.
- Can't send email in create request and send option.
- Required checkbox does not work on date type.
- Incorrect display of User tickets table - it was moved by one field.
- Improvement in the appearance of activities - Notification content travels outside the container.
- Remove html from title of emails.
- Checkbox attribute fix - When tabbed view on ticket details, checkbox attribute has set at start, value assignment, which automatically generates change.
- Error with total number of requests - incorrectly displayed number of requests set up by user.
- 500 when adding sub attribute.
- Creating a filter - improving the appearance.
- Background preview misplaced during logo setup.
- Settings in admin - 500 when Time Tracker is enabled.
- Too long notification cuts off content.
- Frontline Problems in Ticket: Preview of created message in ticket - preview is too small.
- Display undefined in the console when changing status, request type, etc.
- Status change to InProgress not displayed.
- Misplaced field for removing widgets.
- Document templates and configuration search does not work.
- Cuts the tooltip in the knowledge base.
3.2.13
Added:
- New MINT Role - Read-only admin.
- New status and time of the SLA – Workaround.
- Users tile to log manager.
- Live reload on widgets.
- Icons for inserting signature and template, survey, attachment - creating a request with simultaneous sending of an email.
- Expand custom field when there are unfilled required fields.
- Display and ability to filter by Contract Type in the Contracts table.
- Expansion of reports with additional SLA fields.
- Custom field - when selected, hidden gray out and uncheck required.
- The ability to select email addresses using arrows.
- A step to the real number - how many numbers after the decimal point the real number should have.
- Determine order in message filters.
- Ability to display and sort by CreationDate in the SLA table.
- Extension of the "Update SLA" mechanism.
- Role allowing agent to access management of companies.
- A new field in notifications that will specify recipients by company.
- No emails when selecting recipients - squares with just "X".
Changed:
- The search for companies and users - With a large number, the search engine works very slowly when creating a request.
Bugfix:
- Fix automation no article model.
- Error when entering SLA in company settings.
- Bad appearance of geolocation attribute.
- Different sizes of the "User tickets" table.
- Disjointed view of the contracts table.
- Problem with priorities - When creating a ticket before you select a service, there is an option to select a priority However, once you select a service, the priorities disappear.
- Error when changing status.
- Action not allowed on dashboard.
- Error when pressing enters while typing title.
- Duplicating companies when saving a freshly created company.
- Error when editing SLA parameters.
- SLA parameter deletion error.
- "Enable for all company" checkbox in Contracts does not work.
- Notification does not work - Assignee Change.
- Text area on group view after editing doesn't let you save changes.
- Caption "true" when adding a survey.
- You have to press the arrow twice to display ticket details.
- Two services are missing from the logs - Users and System Tools.
- An agent can create a customer and give him admin rights.
- Default asset required when creating a ticket on a fresh installation of Mint.
- No Service and Priority in snippets.
- Customer having rights cannot edit Asset.
- Dashboard view of requests - last column cannot be expanded.
- Highlighting on sidebar reports and dashboard at the same time.
- Subscribed Receiver not working.
- Blank fields and no field translation in ticket creation form configuration for Reviewer role after clean installation.
- Errors in custom field pool type.
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