service desk and asset managemenT

Start enjoying
your service desk!

Mint Service Desk is the first ITSM Software that brings you functionalities
of enterprise size platforms for a reasonable budget.
Serview Certified Tool - Mint Service Desk ITSM
itsm software on-premises

What's inside?

Incident Management
Intuitive ticket design allows you to handle your incidents with ease. Relate similar tickets for quicker response and resolution.
Asset Management
Fully customizable; create any category you need. Link assets to incident and problem tickets to quickly understand impact across your estate.
Knowledge base
Share your knowledge with other agents. It's simple.
Service Requests
Ticket labels allow you to split your tickets between service requests and incidents. Easily report on your service desk numbers and create unique ticket forms for each type of request.
Custom Forms
Choose from our wide range of  attributes to create unique forms for your service desk and collect all the information your analysts need from the get-go.
Multichannel communication is available in Mint Service Desk ITSM
Customized Communication
Reach your customers the way they want with social media and email integration
Advanced SLA in Mint Service Desk ITSM
Advanced SLA
Advanced management options for services and service level agreements.
Communicate with the others through chat-like commucation.
Instant Chat
Connect with your customers in an instant with the live chat function.
Our customers

Over 1000 installations!

Our Customers come from different backgrounds and markets. There's one thing that they have in common. They were all looking for the ITSM Software that could be installed on their infrastructure and which they could customize upon the needs. We are proud to be their partner and we look towards meeting you!

Customer testimonials.
Phone
cloud ready

How do we work?

Workshop

For more complex implementations we need to make sure we understand each other in terms of requirements and architecture.

Implementation

Once we are on the same page with requirements we can kickoff the implementation project. In some cases, Custom Development can be performed to adjust the system to your needs.

User and Admin Training

After successful delivery of your new ITSM software, we will conduct live or remote training sessions.

Support

To ensure smooth operations we provide support for theimplemenent system.
DEMO REQUEST
ITSM SOFTWARE on-premises

Service desk and asset management finally combined

Service desk life is made simple with all  essential information you need about your tickets and the assets related to them found in one place. Want to try it out? Why not get in touch today for a free demo to discover what Mint Service Desk can do for you.

CONTACT US 
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What's new?

Check out our latest updates. Find out what's going on!
What's the difference between ITSM & ITOM?
read more
How Can Automation Help to Reduce the Growing Pressure Within IT Service Management?
Why Is Automation on the Rise in ITSM?
read more
MintSD 2.8.6. has been released.
Mint Service Desk 2.8.6. Released
read more
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