service desk and asset managemenT.

Start enjoying
your service desk!

Mint Service Desk is the first ITSM Software that brings you functionalities
of enterprise size platforms for a reasonable budget.
Serview Certified Tool - Mint Service Desk ITSM
free up to 50 agents

What's inside?

Incident Management
Intuitive ticket design allows you to handle your incidents with ease. Relate similar tickets for quicker response and resolution.
Asset Management
Fully customizable; create any category you need. Link assets to incident and problem tickets to quickly understand impact across your estate.
Knowledge base
Share your knowledge with other agents. It's simple.
Service Requests
Ticket labels allow you to split your tickets between service requests and incidents. Easily report on your service desk numbers and create unique ticket forms for each type of request.
Custom Forms
Choose from our wide range of  attributes to create unique forms for your service desk and collect all the information your analysts need from the get-go.
Multichannel communication is available in Mint Service Desk ITSM
Customized Communication
Reach your customers the way they want with social media and email integration
Advanced SLA in Mint Service Desk ITSM
Advanced SLA
Advanced management options for services and service level agreements.
Communicate with the others through chat-like commucation.
Instant Chat
Connect with your customers in an instant with the live chat function.
Our customers

Over 1000 installations!

Our Customers come from different backgrounds and markets. There's one thing which they have in common. They were all looking for a solution that could be installed on their infrastructure and which they could customize upon the needs. We are proud to be their partner and we look towards meeting you!

Customer testimonials.
Phone
available on premise

Need more custom approach?

Docker Ready

Simply download our Docker Package. Run start.sh and start using our system. It's that simple.

Possible custom development

We are one of the few ITSM platforms available on the market that is offering custom integrations and development on top of our platform.

Advanced API

There’s is always a need to integrate with third-party systems. Look forward to smooth, convenient integrations thanks to advanced API.

Self-managed

You can host it at your own data center.
DEMO REQUEST
Simple & Powerful

Service desk and asset management finally combined

Service desk life is made simple with all  essential information you need about your tickets and the assets related to them found in one place. Want to try it out? Why not get in touch today for a free demo to discover what Mint Service Desk can do for you.

CONTACT US 
our blog

What's new?

Check out our latest updates. Find out what's going on!
AI technology isn’t just something you can switch on, sit back and watch the results come in. You’ve got to work hard to make it work for you and this is where many organizations are already on the backfoot.At Mint Service Desk we understand that there are multiple ways for an organization to prepare itself for the arrival of AI in ITSM, so, we thought we’d go over a few of the top ones to help get you started.
Al Is Comming to ITSM – Are You Ready?
read more
IT support is like insurance that we don’t want but unfortunately, we need it. When we buy insurance, we are buying a promise. It's a promise that if something happens to our system our provider is going to assist us to make our business “whole” again.
What is the best approach to sell Support Packages?
read more
The COVID-19 pandemic had a great influence on the whole world, both in social and business terms. Many industries needed to adjust to the new, difficult situation in order to survive, stay competitive, and meet consumers’ needs and requirements.
How has Covid impacted business and why can a service desk help you give continuity to your business?
read more
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