service desk and asset managemenT.

Start enjoying
your service desk!

Mint Service Desk is the first ITSM Software that brings you functionalities
of enterprise size platforms for a reasonable budget.
‍

ask for an offer

free up to 50 agents

What's inside?

Incident Management

Intuitive ticket design allows you to handle your incidents with ease. Relate similar tickets for quicker response and resolution.

Asset Management

Fully customizable; create any category you need. Link assets to incident and problem tickets to quickly understand impact across your estate.

Knowledge base

Share your knowledge with other agents. It's simple.

Service Requests

Ticket labels allow you to split your tickets between service requests and incidents. Easily report on your service desk numbers and create unique ticket forms for each type of request.

Custom Forms

Choose from our wide range of attributes to create unique forms for your service desk and collect all the information your analysts need from the get-go.

Customized Communication

Reach your customers the way they want with social media and email integration

Advanced SLA

Advanced management options for services and service level agreements.

Instant Chat

Connect with your customers in an instant with the live chat function.

Our customers

Over 1000 installations!

Our Customers come from different backgrounds and markets. There's one thing which they have in common. They were all looking for a solution that could be installed on their infrastructure and which they could customize upon the needs. We are proud to be their partner and we look towards meeting you!

available on premise

Cloud ready architecture.

Docker Ready

Simply download our Docker Package. Run start.sh and start using our system. It's that simple.

Private Cloud Ready

Thanks to its container architecture, Mint Service Desk is the perfect platform to run in a Cloud based environment.

Advanced API

There’s is always a need to integrate with third-party systems. Look forward to smooth, convenient integrations thanks to advanced API.

Self-managed

You can host it at your own data center.

DEMO REQUEST

Simple & Powerful

Service desk and asset management finally combined

Service desk life is made simple with all essential information you need about your tickets and the assets related to them found in one place. Want to try it out? Why not get in touch today for a free demo to discover what Mint Service Desk can do for you.

our blog

What's new?

Check out our latest updates. Find out what's going on!

What is the best approach to sell Support Packages?

Find out more about best support models

The Service Desk & IT Support Show - SITS 2021

Getting ready for SITS 2021

Mint Service Desk Team on Web Summit 2019

See overview from WS 2019

Start enjoying
your service desk!

What's inside?

Over 1000 installations!