ESM PLATFORM

A modern service desk with AI for companies that want more.

Mint Service Desk is a comprehensive ITSM platform that helps organizations effectively manage tickets, assets, and service processes.
7-day free trial
Full version of the system
No hidden costs

No unnecessary extras. Only what makes your daily work easier.

Trusted for years

Our clients are our best reference. Mint Service Desk has been evolving for over 10 years and has become a proven platform that helps organizations build their competitive advantage.
14+
years on the ITSM market
96%
customer satisfaction rate
98%
renewal rate among clients
Capterra score 4.8

How we work?

It all starts with a conversation and an initial problem assessment.
Trust is built over years. Mint Service Desk is a proven service desk–class platform, successfully implemented both in Poland and abroad. We’re proud that our solution helps clients eliminate communication chaos and take full control over end-customer satisfaction.
Paweł Kuźniar / CEO
Consultation
We learn your processes, needs, and challenges.
Demo & Trials
We show you the system in action and give you access to a trial version.
Implementation & Training
We configure Mint Service Desk for your company and teach your team how to use it.
Onboarding Support
We stay close during the first weeks, helping you quickly master everyday workflows.
Continuous Technical Support
You get access to our support team, which responds to issues and continuously improves the system.

Where does Mint Service Desk work best?

Logistics

Managing complaints and warranty processes are areas where Mint Service Desk shows its full potential.It helps teams resolve issues faster, stay organized, and deliver a consistent customer experience across all locations.

Retail

Managing complaints and warranty processes are areas where Mint Service Desk shows its full potential.It helps teams resolve issues faster, stay organized, and deliver a consistent customer experience across all locations.

Manufacturing

The contract management module, combined with linked assets and individual SLAs, supports the operational model of distribution and production companies.It enables smooth collaboration with partners and customers, while ensuring full warranty tracking and service control for specific products.

Public sector

With Mint Service Desk, you can easily manage services and maintain complete control over SLAs.
Thanks to GIS integrations, you can track tickets and assets on interactive maps, giving you a fuller, real-time picture of what’s happening across your infrastructure.

Professionals choose Mint Service Desk to work faster and more efficiently.

Flexible and easy to use, with tons of features at a reasonable implementation cost.I’ve worked with many systems, and Mint SD was a very pleasant surprise.
J F B.
Programme Manager
We migrated from another platform and honestly regret not doing it sooner.Mint has proven to be a stable solution with excellent support. Highly recommended.
Tomasz K.
Consultant
A flexible and easy-to-use ITSM solution.I’m very satisfied and would recommend it to any team that needs a reliable helpdesk system.
Tomasz G.
CEO

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